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Getting Help using the CCL Help Center
Getting Help using the CCL Help Center

A step by step guide how to use the CCL Help Center

Mikaela Lakew avatar
Written by Mikaela Lakew
Updated over 2 weeks ago

Quick guidde

This guide will explain how to use the CCL help center


1. Using the CCL Help Center

Follow the provided instructions to get answers for all your CCL related questions

Introduction


2. Click the orange CCL icon

On careerconnectoregon.org, click the designated orange CCL icon in the bottom right corner of the site

Click here


3. Click "Start a Conversation"

Click "Start a Conversation" to open up messaging

Click 'We will reply as soon as we can'


4. Type your question

Type in your message or question

Fill 'Where do I find resources for students?'


5. Click the up arrow or enter to send

Click "enter" or press the up arrow to send your message

Click here


6. Use the chat window to ask further questions

The CCL team is happy to help answer any questions, and will respond within this chat window.

Switch to 'careerconnectoregon.org'


7. Ask additional questions or use the help provided

Using the example provided, follow the help prompts to navigate the website

Click 'Resources for Students'


8. Click the down arrow to close the window

Once complete, click the down arrow to close the chat window

Click here


We hope this guide has been helpful in explaining how to get help within careerconnectoregon.org

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